Privacy policy

Last Updated: May 20, 2026

This Privacy Policy outlines how Grain collects, uses, and discloses your personal information when you visit, use, or shop on our website. Our store is powered by Shopify, which provides the infrastructure enabling us to deliver our services to you.

1. Information We Collect
We collect personal information to provide our services, which includes:

  • Contact Details: Name, billing/shipping address, phone number, and email.

  • Financial Data: Payment card information, transaction details, and payment confirmation.

  • Account Info: Username, password, and account preferences.

  • Transaction History: Items viewed, cart contents, wishlists, and purchase/return history.

  • Device & Usage Data: IP address, browser type, network connection, and interactions with our website.

2. How We Use Your Data
We process your personal information for the following purposes:

  • Service Provision: Fulfilling orders, processing payments, and managing your account.

  • Marketing & Advertising: Sending promotional materials and showing relevant advertisements.

  • Security & Fraud Prevention: Authenticating accounts and protecting our website.

  • Legal Compliance: Responding to legal requests and enforcing our terms.

3. Disclosure to Third Parties
We may share your information with:

  • Service Providers: Shopify and other vendors (IT, shipping, payment processing).

  • Marketing Partners: To provide personalized advertising.

  • Legal/Regulatory Authorities: When required by law or to protect our legal rights.

4. Your Privacy Rights
Depending on your location, you may have the right to:

  • Access/Know: Request a copy of your personal data.

  • Delete: Request the permanent erasure of your data.

  • Correct: Update inaccurate or incomplete information.

  • Opt-Out: Stop the "sale" or "sharing" of your data for targeted advertising.

5. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. When transferring data from the UK or EEA, we use recognized mechanisms like Standard Contractual Clauses to ensure your data is protected.

6. Contact Us
For any questions regarding our privacy practices or to exercise your rights, please contact us: